Private Policy

EXP Customs respects your privacy. This Private Policy explains how we collect, use, and protect information you provide when using our website, contacting us, or communicating with us by phone, email, or SMS/text message.

Information We Collect

We may collect personal information that you voluntarily provide, such as your name, phone number, email address, vehicle or service details, and any information included in messages or forms you submit to us.

How We Use Your Information

We use your information to respond to inquiries, provide estimates, schedule services, communicate about appointments or orders, deliver customer support, and improve our services.

SMS/Text Messaging Disclosure

By providing your mobile phone number and opting in to SMS/text communications from EXP Customs, you consent to receive text messages from us. These messages may include appointment updates, service notifications, order updates, customer support responses, reminders, and other business-related communications.

Your personal information, including your mobile phone number and SMS consent, will not be shared with third parties for marketing purposes.

Message frequency may vary depending on your interaction with us and the services requested. Messages may be recurring when needed for ongoing service or customer communication.

You may reply STOP at any time to opt out of future SMS/text messages. After opting out, you may receive a confirmation message, and no further SMS messages will be sent unless you opt in again.

You may reply HELP at any time for more information or assistance.

Message and data rates may apply. SMS/text messaging availability may depend on your mobile carrier and service plan.

Information Sharing

We do not sell your personal information. We may share information only as needed to operate our business, provide requested services, comply with legal obligations, or protect our rights and customers.

Data Security

We take reasonable steps to protect personal information from unauthorized access, use, or disclosure. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Contact Us

If you have questions about this Private Policy or our SMS/text messaging practices, please contact EXP Customs through the contact information provided on this website.

Physical Address

6650 El Rodeo Rd., Rancho Palos Verdes, CA 90275